Frequently Asked Questions

We process all orders within 1–2 business days. Standard shipping takes 3–5 business days within the United States. We ship to US addresses only at this time.

Standard shipping is free on every US order, regardless of order value.

We currently ship within the United States only. We hope to expand to additional countries in the future — check back for updates.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status anytime through your account dashboard.

We accept returns on damaged, defective, or incorrect items within 14 days of delivery. Email support@myglamshop.co with photos of the issue — no need to ship the item back. We'll issue a replacement or refund within 5–7 business days of approval.

Orders can be modified or cancelled within 2 hours of placement. After that, we begin processing and may not be able to make changes. Contact us at support@myglamshop.co immediately if you need help.

Care instructions are available on each product page. If you have any questions about a specific product, reach out to us at support@myglamshop.co and we'll be happy to help.